To update, change or terminate your membership, please complete the form.
If you have any questions about the benefits of freezing your membership vs termination, please call us.
For all other billing inquiries, please fill out a contact form and we will get back to you within 3 business days.
Keep In Mind
We here at Tyler Rock Gym we strive to take care of our climbing community. Before you freeze or terminate your membership, here are some things you may want to know:
You must submit your Membership Change Request Form by the 20th of the month for it to take effect the following month. Example: If you submit on January 20th, your membership will be frozen starting in the month of February. If you submit on January 21st, your membership will be frozen starting in the month of March. The same is applied for terminations.
If you terminate your account and rejoin at a later date, you will pay the enrollment fee again ($69) and the current monthly rates.
If you freeze your account for $8 a month, you will not have to pay the enrollment fee when you reactivate again ($69)! You will also get to keep whatever rates you were paying at the time you freeze your account (unless your account was prescheduled for a rate increase)